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Privacy policy

Kandies World (“we,” “us,” or “our”) operates https://www.kandiesworld.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from the Site.

By using our Site, you agree to the practices described in this policy.

 

1. Information We Collect

Personal Information You Provide

When you visit or interact with the Site, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Order history and purchase details

  • Communications with us (emails, messages, support requests)

Automatically Collected Information

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Time zone

  • Pages viewed and interactions

  • Referring websites

  • Cookies and similar tracking technologies

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve and optimize our Site

  • Send marketing communications (only if you opt in)

  • Prevent fraud and ensure site security

  • Comply with legal obligations

 

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Analyze traffic and user behavior

  • Personalize your experience

  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

 

4. Sharing Your Information

We may share your information with trusted third parties only as necessary, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and analytics providers (e.g., Google Analytics, Meta)

  • E-commerce platforms and hosting providers (e.g., Shopify)

We do not sell your personal information.

 

5. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States and Canada. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

 

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, or regulatory requirements

  • Resolve disputes and enforce agreements

 

7. Your Rights (Worldwide)

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, contact us using the information below.

 

8. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Opt out of the sale or sharing of personal information (we do not sell data)

  • Not be discriminated against for exercising privacy rights

 

9. European Economic Area (GDPR)

For users in the EEA, our lawful basis for collecting personal information may include:

  • Performance of a contract

  • Consent

  • Legal obligations

  • Legitimate business interests

You also have the right to lodge a complaint with your local data protection authority.

 

10. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

 

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

 

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

📧 support@kandiesworld.com
🌐 https://www.kandiesworld.com